Rules of Conduct

Lagunasuite hotel&wedding takes this opportunity to welcome you and to invite you to make full use of our facilities. Our accommodations and facilities are operated under international hotel standards. The management graciously requests the rules of conduct shown below be observed to provide for a more pleasant stay. Should you have any questions or comments, please feel free to contact the management at any time.

Fire Prevention

  1. Please do not use any appliance for cooking, ironing or heating in the guest rooms.
  2. Please refrain from smoking in bed.
  3. Please refrain from any activity that could lead to a fire.

For Your Safety

  1. When you leave the room while you are staying, be sure to confirm locking the door, and please take the room key.
    If you hope, please bring the room key at the front desk.
    When you lost the room key, we will charge 1,100 yen (tax included) as reissuing payments.
  2. While in your room, please lock the door and fasten the door chain. Before allowing visitors into the room, please use the door scope to identify the party. Please call the front desk should any suspicious parties attempt entry into your room.
  3. Please do not allow to meet a visitor in a guest room.
  4. Please exercise caution when using elevators and please do not allow children to use these facilities unattended.

Valuables

  1. Please manage whether cash, valuables have you leave it with the front desk with an owner. About managerial responsibility of the valuables which did custody at the front desk, I shall follow lodging article 14.
  2. According to Japanese law, the hotel takes the appropriate measures when dealing with lost and found items.
  3. The storage of baggage in the cloak will be only the day when you left it.

Payment

Payment of charges incurred shall be made in currency, traveler's checks, coupons or credit cards recognized by the hotel, when arrival or this hotel requested it. Personal checks are not accepted.

For your safety and the safety of other guests, please refrain from the following activities;

  1. Bringing animals or birds, offensive smelling items, gasoline, explosives or incendiary materials or illegal items into the hotel.
  2. Gambling or any activities which disrupt public modesty or order. (Behavior against Article 5 of Provisions Governing Accommodations)
  3. Use of the guest room for any purpose other than accommodation, eating or drinking.
  4. Rearranging the furniture or fixtures within the hotel.
  5. Displaying items from the hotel windows which may damage the external appearance of the hotel.
  6. Use of the hotel for the solicitation of business of any type unless specifically authorized.
  7. Please do not invite visitors to your guest room.

Access

電車 by railway

JR東海道新幹線/JR横浜線
「新横浜駅」北口 徒歩5分

市営地下鉄ブルーライン/相鉄・東急新横浜線
「新横浜駅」9番出口 徒歩6分

車 by car

第三京浜道路
港北インターチェンジから2.7㎞

首都高速道路
横浜北線 新横浜出口から1.5㎞

飛行機 from airport

羽田空港
京浜急行バス・東急バス「新横浜駅」約40分
または
京急空港線「横浜駅」また「東神奈川駅」から
乗り換え「新横浜駅」下車

ラグナスイート新横浜
神奈川県横浜市港北区新横浜2-6-6

チェックイン 15:00/チェックアウト 11:00

【ご利用可能なクレジットカードカード】

クレジットカード

【キャンセルポリシー】
当ホテルでは、キャンセル料については以下の通り頂戴いたします。
連絡なしの不泊:宿泊料金の100%
当日キャンセル:宿泊料の80%
前日キャンセル:宿泊料の20%
※また、ご選択いただいた宿泊プランよってはキャンセル規定が異なる場合がございます。

【駐車場のご案内】
台数:22台(立体駐車場)
※車高1.5m・車幅1.8m・前長5m以内に限る
料金:1,600円/1泊(15:00~翌日11:00)
※ブライダル打合せ・ご見学のお客様は延長無料です。
また、結婚式へご列席のお客様は5時間まで無料です。

ご予約・お問合せ

045-470-6677

お問い合わせ ご予約